Shipping policy
Shipping Costs:
Domestic Shipping:
- Hokkaido: ¥2,050
- Tohoku Region: ¥1,760
- Tokai-Hokuriku Region: ¥1,460
- Kinki, Chugoku, Shikoku, Kyushu: ¥1,330
- Okinawa: ¥2,050
Shipping Methods:
- The shipping method is specified by our store, and generally, customers cannot choose their preferred method.
- Date and time specifications are generally not accepted.
Delivery Times:
- Typically, delivery will be completed within 2 to 3 days after shipping. (For remote islands, delivery may take 3 to 4 days.)
- This does not apply to areas affected by natural disasters or large-scale events. Please understand in advance.
Damages During Shipping:
- We take care to prepare packaging to avoid any damage to the outer box. However, once handed over to the delivery company, there is a possibility of damage or issues occurring during transport due to the delivery company’s responsibility.
- We ask for your understanding in cases where there are scratches or dents on the outer box that do not affect the use of the product.