Shipping policy

Shipping Costs:

Domestic Shipping:

  • Hokkaido: ¥2,050
  • Tohoku Region: ¥1,760
  • Tokai-Hokuriku Region: ¥1,460
  • Kinki, Chugoku, Shikoku, Kyushu: ¥1,330
  • Okinawa: ¥2,050

Shipping Methods:

  • The shipping method is specified by our store, and generally, customers cannot choose their preferred method.
  • Date and time specifications are generally not accepted.

Delivery Times:

  • Typically, delivery will be completed within 2 to 3 days after shipping. (For remote islands, delivery may take 3 to 4 days.)
  • This does not apply to areas affected by natural disasters or large-scale events. Please understand in advance.

Damages During Shipping:

  • We take care to prepare packaging to avoid any damage to the outer box. However, once handed over to the delivery company, there is a possibility of damage or issues occurring during transport due to the delivery company’s responsibility.
  • We ask for your understanding in cases where there are scratches or dents on the outer box that do not affect the use of the product.