Privacy policy

Shinwaya (hereinafter referred to as "we" or "the Company") has established the following Privacy Policy (hereinafter referred to as "this Policy") regarding the handling of personal information of users in relation to the services provided on this website (hereinafter referred to as "the Service").

Article 1 (Personal Information)

"Personal information" refers to information about a living individual that can identify a specific person, such as name, date of birth, address, phone number, contact details, and other descriptions. It also includes data related to appearance, fingerprints, voiceprints, health insurance card insurer numbers, and other information that can identify a specific individual (personal identification information).

Article 2 (Collection of Personal Information)

We may ask for personal information such as name, date of birth, address, phone number, email address, bank account number, credit card number, and driver’s license number when you register for the Service. Additionally, we may collect transaction records and payment information containing personal information from our partners (including information providers, advertisers, and advertising distributors, hereinafter referred to as "partners").

Article 3 (Purposes of Using Personal Information)

The purposes for which we collect and use personal information are as follows:

  1. To provide and operate the Service
  2. To respond to inquiries from users (including identity verification)
  3. To send emails about new features, updates, campaigns, and other services offered by us
  4. To contact users as necessary for maintenance, important notices, etc.
  5. To identify and refuse users who violate the terms of use or attempt to use the Service for fraudulent or improper purposes
  6. To allow users to view, modify, delete their registration information, and view their usage status
  7. To bill users for fees related to paid services
  8. For purposes related to the above purposes

Article 4 (Change of Purpose)

We may change the purpose of use of personal information only if the new purpose is reasonably related to the original purpose. If we make changes to the purpose, we will notify users of the new purpose through our designated methods or publicly announce it on the website.

Article 5 (Provision of Personal Information to Third Parties)

We will not provide personal information to third parties without obtaining user consent in advance, except in the following cases. However, this does not apply to cases permitted by personal information protection laws or other legal regulations:

  1. When necessary to protect someone's life, body, or property, and it is difficult to obtain the person's consent
  2. When especially necessary for public health improvement or promoting the sound development of children, and it is difficult to obtain the person's consent
  3. When cooperation is required for a national or local government or an entrusted party to perform duties prescribed by law, and obtaining consent would impede the performance of those duties
  4. When the following matters have been announced or disclosed in advance, and we have notified the Personal Information Protection Commission
    • The purpose includes provision to third parties
    • Items of data provided to third parties
    • Means or method of providing data to third parties
    • Method for users to request the suspension of personal information provision to third parties
  5. Despite the above, the following cases are not considered provision to third parties:
    • When entrusting all or part of personal information handling within the scope necessary to achieve the purpose
    • When personal information is provided due to business succession by merger or other reasons
    • When personal information is jointly used with specific entities, and users are notified or easily made aware of the following:
      • The fact that personal information will be jointly used
      • Items of personal information to be jointly used
      • Scope of entities with whom the information is shared
      • Purpose of use by those entities
      • Name or designation of the entity responsible for managing the personal information

Article 6 (Disclosure of Personal Information)

When a user requests disclosure of personal information, we will promptly disclose it to the user. However, we may not disclose all or part of the information if it falls into any of the following cases, and we will notify the user of the decision not to disclose. A handling fee of 1,000 yen will be charged for each request for disclosure.

  1. When it is likely to harm the life, body, property, or other rights and interests of the user or a third party
  2. When it is likely to significantly hinder the proper execution of our business
  3. When it is likely to violate other laws

Despite the above, we do not disclose non-personal information such as browsing history or attribute information.

Article 7 (Correction and Deletion of Personal Information)

Users may request correction, addition, or deletion (hereinafter referred to as "correction, etc.") of their personal information if it is incorrect, according to the procedures specified by us. We will promptly make corrections if we determine that it is necessary. We will notify users promptly of the correction or decision not to correct.

Article 8 (Suspension of Use of Personal Information)

When a user requests the suspension of use or deletion of personal information (hereinafter referred to as "suspension, etc.") due to it being handled beyond the scope of the purpose or obtained by fraudulent means, we will promptly conduct necessary investigations. Based on the investigation results, we will promptly suspend or delete the personal information if we determine it is necessary. We will notify users promptly of the suspension or decision not to suspend. If suspension, etc., incurs significant costs or is otherwise difficult, we will take alternative measures necessary to protect the user's rights and interests.

Article 9 (Changes to Privacy Policy)

This Policy may be changed without notifying users, except as required by laws and regulations. Unless otherwise specified, changes to the Privacy Policy will take effect when posted on the website.

Article 10 (Contact for Inquiries)

For inquiries regarding this Policy, please contact us at:

Company: Shinwaya
Email Address: tadanowae@gmail.com

Thank you.